CampusLove.in

CampusLove.in ("we", "us", or "our") values your trust. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you use our website, mobile app, or any related services (collectively, the "Platform").

By registering or using the platform, you agree to this Privacy Policy and our Terms of Use. 

1. Legal Compliance

This policy complies with the following:

• The Information Technology Act, 2000 & Rules (India)

• The General Data Protection Regulation (GDPR) (for international users)

• Applicable global data protection norms and consent frameworks

2. Information We Collect

We may collect the following personal and sensitive information:

a) Personal information:

• Name, email address, mobile number

• Age, gender, city, university/college

• Profile photo, interests, bio

b) Sensitive Personal Data:

• Relationship preferences, dating interests

• Chat messages, match history

• Location data (with consent)

c) Technical Data:

• Device identifiers, browser type

• IP address, cookies, usage logs

3. How We Use Your Information

We use your data to:

• Create and maintain your user profile

• Match you with potential partners based on preferences

• Enable communication with other users

• Monitor site usage and ensure safety

• Send service-related updates, offers, and announcements (with opt-out)

4. Data Sharing and Disclosure

We do not sell or rent your personal data. We only share data:

• With your matches (limited profile information)

• With service providers (e.g. email/SMS, hosting, analytics)

• When required by law enforcement or legal compliance

• To protect safety, rights, or prevent fraud

5. Data Security Measures

We follow industry-standard security measures to safeguard your data:

• Secure Socket Layer (SSL) encryption

• Firewalls, access controls, and encrypted storage

• Regular vulnerability scanning

Despite best practices, no system is 100% secure. Use caution while sharing personal information.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data

• Withdraw consent at any time

• Download a copy of your data upon request (as per GDPR/IT Rules)

• Deactivate or delete your profile permanently

Requests can be sent to support@campuslove.in

7. Consent

By creating an account or submitting your information, you consent to:

• The collection, use, and sharing of your data as described

• Communication via email/SMS for service-related updates

You may withdraw consent anytime by deleting your account or emailing us.

8. Cookies & Tracking

We use cookies and similar technologies to:

• Improve site performance and user experience

• Analyze traffic and usage patterns

9. Children's Privacy

This platform is intended only for users aged 18 and above. We do not knowingly collect data from minors.

10. Third-Party Links

CampusLove.in may contain links to external websites. We are not responsible for their privacy practices. Please review their policies separately.

11. Changes to This Privacy Policy

We may revise this policy from time to time. Changes will be notified via:

• A notice on our website/app

• Updated effective date

Continued use of the platform after updates implies acceptance.

12. Contact Us

For questions, feedback, or data-related requests:

Email: campuslove.in@gmail.com

Refund Policy - CampusLove.in

At CampusLove.in, we are committed to providing a safe and engaging platform for students and young adults to connect. Please read this Refund Policy carefully before purchasing any subscription or paid service on our platform.

1. No Refund Policy - General Rule

All purchases made on CampusLove.in — including premium subscriptions, tokens, virtual gifts, or profile boosts — are non-refundable, except where required by law.

Due to the nature of digital services and instant access to features, we do not provide refunds once a purchase is completed, even if the user:

• Stops using the platform voluntarily

• Is dissatisfied with matches or interactions

• Faces account suspension due to policy violations

2. Exceptions to the No Refund Rule

We may issue a refund in the following cases:

• Duplicate or accidental billing

• Technical error on our part causing payment failure or deduction

• Service not delivered due to technical failure (subject to verification)

To request a refund under these exceptions, please contact CampusLove.in with your proof of payment and user details.

3. Free Trial or Cancellation

If a free trial is offered:

• You may cancel before the trial ends to avoid being charged.

• Once the trial converts into a paid plan, charges will apply, and no refund will be issued.

4. Cancellation of Subscription

• You may cancel your paid subscription anytime from your account settings.

• After cancellation, your premium access will continue until the end of the billing cycle.

• No partial refunds for unused days.

5. Chargebacks & Fraudulent Disputes

If you file a chargeback or payment dispute without contacting us first:

• Your account may be suspended or permanently banned.

• We reserve the right to pursue legal or collection action in case of fraudulent claims.

6. Contact for Billing Support

For refund-related inquiries, please contact:

Email: campuslove.in@gmail.com

7. Modification of Policy

CampusLove.in reserves the right to modify this Refund Policy at any time. Changes will be posted on the page with a revised effective date. 

Disclaimer

CampusLove.in is a dating and social connection platform designed to help college students connect with each other.

However, registering on our platform does not guarantee that you will find a partner or that your profile will be successfully matched.

Matching depends on multiple factors such as profile details, behavior, location, preferences, and user activity.

We do not take responsibility for the intentions, actions, or outcomes of interactions between users.

Users are solely responsible for engaging safely and responsibly. Please exercise caution while communicating and avoid sharing sensitive personal information.

डिस्क्लेमर (अस्वीकृति सूचना)

CampusLove.in एक डेटिंग और सोशल कनेक्शन प्लेटफॉर्म है जो कॉलेज छात्रों को एक-दूसरे से जुड़ने का अवसर प्रदान करता है।

हालाँकि, हम यह गारंटी नहीं देते कि आपके रजिस्ट्रेशन से आपको निश्चित रूप से कोई पार्टनर मिलेगा या आपका प्रोफाइल ज़रूर मैच होगा।

मैचिंग प्रक्रिया उपयोगकर्ता की प्रोफाइल जानकारी, व्यवहार, लोकेशन, पसंद-नापसंद और अन्य कई फैक्टर्स पर निर्भर करती है।

हम उपयोगकर्ताओं के इरादों, व्यवहार या मैच के परिणाम के लिए जिम्मेदार नहीं हैं।

सुरक्षित और जिम्मेदार व्यवहार आपका स्वयं का दायित्व है। कृपया सावधानीपूर्वक बातचीत करें और व्यक्तिगत जानकारी साझा करते समय सतर्क रहें।